Cancelation
We accept order cancellation before the product is shipped or produced. If the order is canceled, you will get a full refund if the product is already shipped.
Returns (if applicable)
We accept the return of products. Customers have the right to request a return within 30 days of product delivery.
To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging. To finalize your return, we need a receipt or proof of purchase. to be sure to send the package to the correct address.
Remarks
Custom orders or personalized items are not eligible for a refund within 30 days.
If the return is caused by the consumer, the consumer should be responsible for the shipping costs. The specific charges should be based on the express company you choose.
If, for our reasons, the goods received are damaged or incorrect, the consumer is not obliged to bear the shipping costs for this reason.
No restocking fees to be charged to consumers for returning a product.;
Refunds (if applicable)
Once your return is received and inspected, we will email you an acknowledgment of receipt. We will also notify you if your refund is approved or rejected. If your refund is approved, your refund will be processed and a credit will be automatically applied. to your credit card or original payment method, within a certain number of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again.